In a recent article in the Birmingham Medical News, Deborah Flint, director of Performance Engineering at the Kirklin Clinic of UAB Hospital, explained the role that simulation plays in improving patient flow at her facility:

“The computer simulation helps evaluate different scenarios we may have identified using Lean Six Sigma. It helps us validate whether a new approach works. It allows us to see the impact before we pilot an idea. If we don’t get good results, we decide not to implement it.”

Solving outpatient problems

Outpatient care is unique in part because facilities are often designed, equipped,